Announcement on Official Domain Name of Hubei Churubber

Introduction

As a leading manufacturer specializing in high-precision liquid silicone rubber (LSR) molding, custom silicone component production, and silicone material R&D, Hubei Churubber New Material Technology Co., Ltd. has maintained a reputation for reliable technical support, on-time delivery, and compliance with international quality standards over the past 12 years. To better serve global partners, streamline access to product specifications, technical resources, and customer support channels, the company is issuing this official domain name announcement to clarify the only verified official web portal, eliminate risks of counterfeit websites, and ensure seamless communication between clients and our technical and sales teams.

This announcement covers the legitimacy verification of the official domain, functional updates of the new official website, security risks of unauthorized platforms, and official guidance for accessing Churubber’s services. All existing and prospective clients, supply chain partners, and industry stakeholders are advised to review the details below to avoid potential losses caused by misidentifying unofficial channels.

Official Domain Name Legitimacy Confirmation

To avoid confusion caused by similar domain names and counterfeit platforms that have appeared in the LSR industry in recent years, Churubber has completed all regulatory filings, intellectual property registrations, and third-party security certifications for its official domain. This section formalizes the validity of the domain and outlines verification methods for all users.

Verified Official Domain and Regulatory Filing Details

The only official domain name of Hubei Churubber is https://www.churubber.com, which has been registered and operated exclusively by Hubei Churubber New Material Technology Co., Ltd. since 2018. No third party is authorized to use this domain or any derivative domain to represent Churubber’s business.

The domain has obtained all required regulatory qualifications in both China and global compliance systems, as detailed in the table below:

Users can verify the legitimacy of the domain by checking the SSL certificate lock icon in the browser address bar: clicking the icon will display the registrant information as “Hubei Churubber New Material Technology Co., Ltd.” Any website that does not display this information when claiming to be Churubber’s official platform is an unauthorized counterfeit.

Scope of Services Covered by the Official Domain

All services accessed through https://www.churubber.com are provided directly by Churubber’s official team, covering the full lifecycle of client cooperation from pre-sales consultation to after-sales support. Authorized services available via the official domain include:

• Custom LSR component design and mold flow simulation consulting, with downloadable DFM (Design for Manufacturing) guidelines and mold structure reference documents
• Real-time inquiry for standard silicone product inventory, including food-grade silicone seals, medical-grade silicone components, and automotive silicone parts, with MOQ and lead time visible upon login
• Order tracking for ongoing production batches, with access to real-time injection molding process parameters, quality inspection reports (including IATF 16949 required PPAP documents), and shipping logistics information
• Technical support portal, with video tutorials for LSR product installation, troubleshooting guides for common application failures, and dedicated work order submission channels for custom R&D requirements
• Recruitment information for global technical and sales positions, as well as supplier cooperation application portals for raw material and equipment vendors

Any business cooperation, payment collection, or technical service provided through domains other than https://www.churubber.com is not endorsed by Churubber, and the company will not bear any corresponding legal or economic responsibility for related transactions.

Functional Updates to the New Official Website

To coincide with the formal announcement of the official domain, Churubber has completed a full upgrade of the website platform, optimizing technical resource access, customization efficiency, and multilingual support based on feedback from over 300 global clients collected in 2023. The upgraded website maintains the original domain https://www.churubber.com, with no changes to existing user accounts and order data.

Technical Resource Center Optimization

The newly launched Technical Resource Center at https://www.churubber.com/resources is a core upgrade tailored for engineers, procurement managers, and product developers in the LSR industry, with categorized content covering material performance, process parameters, and application solutions. Key available resources include:

1. LSR material performance database: Searchable data sheets for 42 grades of Churubber’s independently developed silicone materials, including mechanical property parameters (tensile strength, elongation at break, tear strength), environmental resistance data (high and low temperature tolerance, UV aging resistance, chemical corrosion resistance), and compliance certifications (FDA 21 CFR Part 177.2600, ISO 10993-5, RoHS 2.0). For example, the food-grade LSR grade CR-FG70 has a tensile strength of 7.2 MPa, elongation at break of 550%, and continuous working temperature range of -60°C to 220°C, with full compliance test reports available for free download.
2. Custom design reference library: Includes 167 sets of standardized LSR mold design drawings, DFM checklists for different application scenarios (medical, automotive, consumer electronics), and mold flow simulation case studies. Users can input their product design dimensions and application requirements to generate a preliminary feasibility assessment report online within 2 working hours, significantly shortening the pre-development communication cycle.
3. Industry application solution white papers: 23 targeted white papers covering medical implantable silicone components, new energy vehicle battery sealing systems, and wearable device skin-friendly silicone parts, including detailed parameter comparisons between LSR and alternative materials (TPU, EPDM, natural rubber), cost structure analysis, and long-term performance test data. For example, the new energy vehicle sealing solution white paper includes 1000-hour high-temperature aging test data showing that Churubber’s CR-AU80 grade LSR has a compression set rate of only 8% after 1000 hours of aging at 150°C, 47% lower than EPDM materials of the same hardness.

Custom Inquiry and Order Management System Upgrade

The upgraded order management module at https://www.churubber.com/order-management addresses common pain points reported by clients such as slow inquiry response, opaque production progress, and scattered quality documentation. The optimized system provides the following functions:

• One-click custom inquiry submission: Users can upload 2D/3D design drawings (supporting STEP, IGES, STL formats), input application scenarios, required compliance standards, expected order volume, and delivery time, and the system will automatically match the corresponding material grade and process plan, generating a preliminary quotation within 4 working hours during business days. For repeat clients, the system will automatically call historical order parameters to reduce repeated information input.
• Real-time production progress tracking: After an order is confirmed, users can view real-time updates of each production link, including mold processing progress, sample testing results, mass production yield data, and packaging completion status. The system will automatically push notifications when key nodes are reached, such as sample delivery and mass production completion, eliminating the need for repeated follow-up by email.
• Centralized quality document management: All inspection reports (incoming material inspection, in-process inspection, finished product inspection), compliance certificates, and PPAP documents for each order are stored in the user’s account permanently, and can be downloaded and printed at any time, meeting the traceability requirements of medical, automotive, and food industry clients.

Multilingual and Regional Service Adaptation

To support global business expansion covering 27 countries and regions including North America, the EU, Southeast Asia, and Australia, the official website now provides full multilingual support for 7 languages, with localized content adjustments for different regional markets:

• Language options: English, Simplified Chinese, Traditional Chinese, German, Spanish, Japanese, and Korean, with all technical parameters and product descriptions translated and reviewed by professional industry translators to ensure consistency of professional terminology.
• Regional compliance guidance: For different regional markets, the website provides dedicated compliance guidance pages, such as FDA certification requirements for the US market, CE marking guidelines for the EU market, and GB 4806.11 standard requirements for the Chinese market, helping users quickly confirm the qualification requirements for their target markets.
• Local contact information: The website displays dedicated sales and technical support contact information for each regional service team, including local phone numbers, email addresses, and WhatsApp accounts, with response time guaranteed within 2 hours during local business hours.

Risks of Unauthorized Domains and Counterfeit Platforms

In recent years, the LSR industry has seen a rise in counterfeit websites using similar domain names to impersonate well-known manufacturers, defrauding clients of advance payments, providing substandard products, and leaking user design information. Since the second half of 2023, Churubber has received 17 reports from clients who encountered counterfeit platforms using domain names similar to churubber.com, resulting in total economic losses of more than $230,000. This section clarifies common counterfeit methods and corresponding prevention guidelines.

Common Counterfeit Behaviors and Associated Risks

Unauthorized platforms usually use domain names with minor spelling adjustments or different suffixes to impersonate Churubber’s official website, and their common behaviors and risks include:

1. Counterfeit sales fraud: These platforms copy product images and technical parameters from the official website, offer prices 15%-30% lower than the official quotation to attract clients, and require full advance payment, but never deliver products or deliver products that do not meet the agreed material and quality requirements. For example, in March 2024, a client in Germany paid €18,000 to a counterfeit website using the domain churubber.de, and received products made of ordinary industrial silicone instead of the ordered medical-grade LSR, with tensile strength 40% lower than the agreed parameter.
2. Design information leakage: Counterfeit platforms require users to upload product design drawings and confidential application information during the inquiry process, and then sell these design solutions to third-party competitors, causing serious intellectual property losses to clients. As of June 2024, Churubber has confirmed 6 cases of client design information leakage caused by counterfeit platforms.
3. False technical support: Some counterfeit platforms claim to provide LSR design consulting services, but their staff have no professional technical background, providing incorrect material selection and process suggestions, leading to product mold scrapping and mass production failures. For example, a client in Southeast Asia received wrong material hardness suggestions from a counterfeit platform in January 2024, resulting in 12 sets of molds being scrapped, with direct losses of more than $75,000.

The table below lists confirmed unauthorized domains that have been reported as of July 2024, and all users are advised to stay vigilant:

Official Verification and Rights Protection Guidelines

To avoid losses caused by counterfeit platforms, all users are advised to follow the official verification process before conducting any business cooperation:

1. Domain verification: Always confirm that the accessed domain is exactly https://www.churubber.com, check the SSL certificate registrant information, and avoid clicking links from unknown emails or third-party platforms.
2. Contact information verification: All official contact information of Churubber is published on the official website’s Contact Us page (https://www.churubber.com/contact). Users can verify the identity of sales and technical staff by calling the official phone number or sending an email to the official email address ending with @churubber.com. Churubber will never use personal email addresses (gmail, 163.com, etc.) to conduct business communication.
3. Payment account verification: All official bank accounts of Churubber are published in the user’s account after order confirmation, with the account name consistent with “Hubei Churubber New Material Technology Co., Ltd.” Churubber will never require payment to personal accounts or third-party company accounts.

If users encounter suspected counterfeit platforms or suffer losses due to unauthorized domains, they can report to Churubber’s official customer service email at support@churubber.com. The company will provide full support for evidence collection and legal rights protection, and issue rewards of $500-$2,000 for valid reports of counterfeit platforms according to the severity of the risk.

Conclusion

The formal announcement of the official domain https://www.churubber.com is a key measure for Churubber to standardize external service channels, protect the legitimate rights and interests of global partners, and improve service quality. The company will continue to invest in the optimization of the official website platform, launching more functions such as online LSR material performance simulation and 3D mold preview in the second half of 2024, to provide more efficient and transparent technical support and cooperation experience for clients.

All stakeholders are requested to strictly follow the domain use guidelines in this announcement, prioritize accessing services through the official verified domain, and jointly maintain a safe and trusted cooperation environment. For any questions related to the domain or website functions, please contact Churubber’s official support team via the contact information on https://www.churubber.com. Hubei Churubber will continue to focus on LSR material R&D and high-precision molding technology, and grow together with global partners with reliable products and professional services.